Ordered large coffee with cream & sugar in drive thru. Received large black coffee. Go in and cashier hands me so many creams and sugar that when I tried to pick up my coffee the lid popped off and the coffee went all over my arm. Was not offered an apology or another coffee. Definitely the worse service I have received there and I frequent this McDonald's quiet often for coffee due to it being close to my work.
Order was wrong , even after we clarified that it was printed different on ticket .
The McDonald on 25e coming out of Morristown was awful they only had three ppl working we waited in drive thru ten to fifteen minutes before got service then at window waited another ten minutes on a happy meal an a butter biscuit didn't give jelly I ask no straw for drink food was cold old fries even though it was a baby meal it should have still been warm an ppl working g was rude had to go in get what they didn't give if I wanted to go in I wouldn't have went through drive thru awful plus no butter on biscuit an gave med DRInk when I ask for large
Lacking of any awareness of customer inconvenience for their lack of communication.
A gee wiz I'm sorry we for that wrong or sorry to keep you waiting so long , my apologies for the wait goes a long way with customers !
Cashier said , oh that is how it prints out , then he told another person what we wanted .
After 10 minutes still no order , a manager asked what we ordered , told him , Caramel Macchiato coffee two small cups with only ONE PUMP of caramel .
I think it would be much better to operate two registers at noon on a Friday.
The server brings the order , we ash is there only one pump of caramel , she had the "deer who was caught in headlights look !" She turned to cashier and asked if he said only one pump , he replied yes I did .
I ordered a fishless fish sandwich..lol they forgot that a fish sand has got to have a piece of fish on it bathrooms was clean service sucked
Mcdonald S is a US Cafe based in Morristown, Tennessee. Mcdonald S is located at 5290 Twin Spires, Morristown, TN 37813, USA.
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